Information for Patients
The practice is open for appointments from Monday to Fridays, 9am to 5pm. Most of our psychiatrists work regular sessions but not every day.
To arrange an appointment please phone one of our friendly receptionists on 94531055 or
Reception is attended from 9am to 5pm. Often a message bank is activated if reception is on another call or away from the desk. We endeavour to return calls on the same day and if not by the next working day.
Doctors from this practice do not admit to public hospitals.
Families and carers are encouraged to attend appointments. If families or carers feel they need to provide additional relevant information to any of the doctors either before or after an appointment, they can do so by emailing firstname.lastname@example.org or by sending a fax to (02) 9453 4707.
Patients are followed up often three- or six-monthly and some 12-monthly. Some patients are seen once or twice and sent back to their General Practitioner with an assessment and management plan. Some patients may need more regular follow up initially, such as weekly.
Doctors will always write to the referring doctor and a copy can be sent to the patient on request. Enduring Guardians for older people also have a legal right to any correspondence; however, without Guardianship, permission is required by the patient to have correspondence sent to a carer, relative, or friend.
We do not send correspondence to third parties such as insurance companies but we do ask for permission to send to any medical practitioners, including other specialists who will be involved in your care.
Your First Appointment
You will need to bring your referral from your GP to your first appointment. This is required so that you can claim the Medicare rebate.
Our practice is centrally located in the Northern Beaches of Sydney: Suite 203, 10 Tilley Lane, Frenchs Forest NSW 2086.
A map illustrating our location is available here.
Please make sure you arrive at least 10 minutes early for your first appointment.
There is a disabled parking space available marked for Dr Hunter in the visitor car park on the ground floor level of the building. This spot may be used by any patient if available, disabled or not. Otherwise, there are dedicated visitor spaces and parking also on the grass past the concrete area.
Access into the building is via the automatic sliding door to the side of the building facing the car park. The front door is locked.
There is lift access from the foyer to the second floor where the clinic rooms are located.
Fees and Rebates
All fees are charged at the scheduled rate. We do not bulk bill.
Dr Hunter and Dr Loftus' initial consultation rates will range from $300-$510. This means there will be a gap payment (out of pocket expense) to you of approximately $100-$130.
You will receive a refund for the balance from Medicare.
Follow up appointments are usually between $180-$250. Again the out of pocket expense to you will be approximately $70-$100 per appointment. Dr Keighran, Dr Schur and Willaims vary from the above.
DVA Gold Card holders are not charged.
Dr Keighran initial appointments are for up to 1.5 hours and follow ups are for up to 1 hour. Their fees are as per the Australian Medical Association schedule of fees.
We have a significant waiting list of patients who are available to take cancelled appointments. We therefore ask you to phone us on (02) 9453 1055, giving at least 24 hours notice if you need to cancel your appointent so that we can re-allocate the time.
Please note that if you do not ring to cancel your appoinment, you will be charged a fee of $200. This fee is not refundable by Medicare.
Medicolegal Work and Testamentary Capacity Assessments
Doctors only see patients for diagnosis and treatment and not for third parties. Reception can recommend other specialists who do this work. Testamentary capacity is NOT part of a Medicare rebated assessment as it is not part of clinical care of dementia.